Squish tip of the week: The Complete Beginner's Guide to Support

Squish tip of the week: The Complete Beginner's Guide to Support

The Complete Beginner’s Guide to Support
Even with an exceptional GUI regression testing software like Squish there is sometimes need for support.

Support is defined by an after-sales service provided by a software publisher or vendor in solving software conflicts updates and patches for bugs and security holes in the program.

Many questions and requests reach us every day. The following information will help you to use our support efficiently and to ensure that you receive the best possible response times and quality from our support.

Squish Support Cheat Sheet

Please send one email for each (separate/unrelated) question to

squish@froglogic.com

Subject short description of the issue.
Body description of how to reproduce the issue and
some more specific information which can be found in logs.

Note: What you need to know about Squish Email Support.

We look forward to hearing from you! We will make every effort to process and respond to your request as quickly as possible.

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